Can you prioritize my cat's sample?
The whole process will inevitably take 4-6 weeks from the time we receive the sample at our lab. In a perfect world, it may take 3.5 weeks at a minimum.
When we receive samples at our laboratory, they often arrive in batches, sometimes hundreds at a time. When receiving these kits, we scan each of them into our laboratory all on the same day, so we scan them one by one and place them in a queue for DNA extraction.
Whether the sample is first in line on that day or last in line does not make a difference, as those samples will all be processed at the same rate. We cannot prioritize any sample over another because samples arrive every day that may or may not be a replacement, and we cannot differentiate a replacement sample from an original sample at this step.
We prioritize samples based on their first date of sequencing; for efficiency both in our lab and in the sequencing facility, we need to send samples in batches. Since we need to wait until we have enough samples to fill a batch, we cannot prioritize single samples or send them out on their own.