How long does the test kit last?Updated 2 months ago
Each unopened Basepaws test kit will expire about two years after your purchase, each kit will have a stated expiration date on the box. This date will only be relevant, though, if the purple liquid in the test tube has disintegrated for the volume of the liquid to be less than about a centimeter deep. You can send in an "expired" kit if it has plenty of liquid in the vial, we will let you know if it happens to have any quality issues! We offer free replacement kits if the sample is not viable.
Once the swab is used and a sample has been taken from your pet, the sample itself will remain viable for about a year, so there is no rush to mail it back to our laboratory.
You are welcome to purchase a $15 replacement kit in the event that your test kit has expired and does not have enough purple liquid in the test tube. Please contact our team at [email protected] with your original kit ID number to proceed with an invoice to purchase a replacement kit.