Is there a discount for buying more than one test?
Absolutely! We often offer various discounts on bundle orders through the product's shop page on Basepaws.com. If your order exceeds the number of kits offered in our bundles, you may either add multiple bundles to your cart or you can always contact
How long does the test kit last?
Each unopened Basepaws test kit will expire about two years after your purchase, each kit will have a stated expiration date on the box. This date will only be relevant, though, if the purple liquid in the test tube has disintegrated for the volume o
What is the veterinary team's contact for vet-submitted samples?
Thank you for your interest in our veterinary branch! Please reach out to [email protected] or visit this link for assistance with vet-submitted samples. Here is a link to the FAQ page for our veterinary partners. For inquiries related to pet-parent-s
How can I ensure the privacy of my pet’s information?
Our medical information is protected by HIPAA, an act of Congress that provides rules to ensure the security and confidentiality of your health information. California state and most other states have laws preventing public disclosure of veterinary t