Returns: Basepaws offers free returns for purchased kits from Basepaws.com directly within 180 days of purchase, as long as you follow the instructions from our team at [email protected]. Please read the remainder of this article for our return poli
Order Returns. If you decide to return one or more kits from your order, please contact our customer service team at [email protected] to let us know that you will be returning the order. Basepaws will only accept returns within 180 days of purchase
If your test kit was purchased from an external site, it may not be valid or usable. Basepaws does not authorize kits sold from Craigslist, eBay, or Facebook Marketplace. As of 2024, Basepaws kits are only offered on Basepaws.com and Amazon (sold by