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What is your refund policy?

Returns: Basepaws offers free returns for purchased kits from directly as long as you follow the instructions from our team at [email protected]. Please see this article for our return policies, and contact our team to initiate a return

What is your return policy?

Order Returns. If you decide to return one or more kits from your order, please contact our customer service team at [email protected] to let us know that you will be returning the order. Basepaws will only accept returns for test kits that have bee

Where can I buy a Basepaws test?

If your test kit was purchased from an external site, it may not be valid or usable. Basepaws does not authorize kits sold from Craigslist, eBay, or Facebook Marketplace. As of 2024, Basepaws kits are only offered on and Amazon (sold by