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What is your refund policy?

Returns: we do offer returns for purchased kits from directly. Please see this article for our return policies. If you placed your order through Amazon, please contact Amazon customer service to return your test for a refund. It will nee

What is your return policy?

Order Returns. If you decide to return one or more kits from your order, please contact our customer service team at [email protected] to let us know that you will be returning the order. Basepaws will only accept returns for test kits that have bee

Where can I buy a Basepaws test?

If your test kit was purchased from an external site, it may not be valid or usable. Basepaws does not authorize kits sold from Craigslist, eBay, or Facebook Marketplace. As of 2022, Basepaws kits are only offered on, (sold by