Where can I buy a Basepaws test?Updated 2 months ago
If your test kit was purchased from an external site, it may not be valid or usable. Basepaws does not authorize kits sold from Craigslist, eBay, or Facebook Marketplace. As of 2022, Basepaws kits are only offered on Basepaws.com, Amazon.com (sold by Basepaws as the authorized seller only), Chewy.com, and Walmart.com. If your kit is unauthorized, we cannot replace the sample or refund the purchase.
Basepaws will deactivate any kits attempted to be resold by unauthorized sellers. If you purchase one of these kits, it may have already been marked as void, and you may not be able to use it. Basepaws is not liable for purchases from unauthorized sellers.
If you purchase your cat's DNA test through a third-party seller such as Amazon and your test ultimately fails, and you refuse to move forward with a replacement, please expect to be refunded through your Amazon account portal.