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I can't log into my account, what should I do?

If you have already created a Basepaws.com account with us, and your password doesn't seem to be working, please try to reset the password and check your inbox for an email. 

It may take a few minutes for this email to be delivered to your inbox, but if you still cannot find it in junk or spam, please contact our customer service team at [email protected] for assistance.

If you are experiencing a different issue, please send a screenshot to our customer service team at [email protected] to escalate your inquiry to our tech team. Apologies for any inconvenience you may be experiencing!!!

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